September 2011

12 September 2011
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Renal Specialists of Houston is proud to announce our new Patient Service Center and automated appointment reminder. In striving to make your experience more enjoyable, we are in the process of consolidating our phone system to a centralized Patient Service Center. (PSC) The PSC will be able to connect you to the person that can most satisfy your needs, schedule your appointment for any of our 11 locations, retrieve your lab orders, connect you directly to a nurse, and schedule your next appointment. Our automated appointment reminder system will send you an appointment reminder via e-mail / phone / text message two weeks prior to your upcoming appointment. This will remind you of any labs ordered and provide you with an option to reschedule your appointment. This new process will allow RSOH to fill your rescheduled appointment from our New Patient waiting list. Please take a minute to notify your clinic on which mode of communication you prefer e-mail / phone / text messaging. We at Renal Specialists are always trying to provide you the best possible service. Please let us know how we can serve you better. Contact us by phone 713.791-2648 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

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